1-800-Flowers.com Reports 11.6% Revenue Decline and $100.1 Million Net Loss in Q3 Fiscal 2026

1-800-Flowers.com, Inc. reported a decline in financial performance for the third quarter of fiscal 2026, with net revenues of $293.0 million, down 11.6% from $331.5 million in the same period last year. For the nine months ended March 29, 2026, revenues totaled $1.21 billion, a decrease of 10.3% compared to $1.35 billion in the prior year. The company recorded a net loss of $100.1 million for the quarter, improving from a loss of $178.2 million in the same quarter of the previous year. The basic and diluted net loss per share was $(1.56), compared to $(2.80) in the prior year.

The decrease in revenue was attributed to a strategic shift prioritizing marketing effectiveness and profitability over immediate revenue growth, particularly impacting the Consumer Floral & Gifts segment, which saw a revenue decline of 18.7% for the quarter. The company fulfilled approximately 3.0 million orders through its e-commerce channels during the quarter, a decrease of 18.5% year-over-year. However, the average order value increased by 5.0% to $83.39, indicating a focus on higher-value transactions.

In terms of operational changes, 1-800-Flowers.com undertook a significant goodwill and intangible impairment charge of $45.2 million during the quarter, primarily related to its Consumer Floral & Gifts segment. This was a notable reduction from the $138.2 million impairment recorded in the same quarter last year. The company also reported a restructuring charge of $5.5 million for the quarter, reflecting efforts to streamline operations and reduce costs.

The company’s total assets decreased to $679.9 million as of March 29, 2026, down from $772.6 million a year earlier. Current liabilities increased slightly to $226.2 million, while total liabilities decreased to $487.4 million. The company’s cash and cash equivalents rose to $50.7 million, compared to $46.5 million at the end of the previous fiscal year. Free cash flow improved significantly to $20.0 million for the nine months ended March 29, 2026, compared to a negative $31.7 million in the prior year, primarily due to better working capital management.

Looking ahead, 1-800-Flowers.com aims to position itself for long-term growth by focusing on cost savings, enhancing customer-centric strategies, and expanding its reach beyond e-commerce. The company anticipates that the upcoming holiday season will be crucial, as it typically generates over 40% of annual revenues. The management remains cautious about future cash flows and is evaluating potential acquisitions and investments to strengthen its market position.