Bandwidth Inc. reported its financial results for the third quarter of 2025, revealing a slight decline in revenue compared to the same period last year. The company generated $191.9 million in revenue for the three months ended September 30, 2025, down from $193.9 million in the prior year. For the nine-month period, revenue increased marginally to $546.1 million from $538.5 million. The net loss for the third quarter was $1.2 million, compared to a net income of $413,000 in the same quarter of 2024. For the nine months, the net loss widened to $9.9 million from $4.8 million in the previous year.
The company's cost of revenue decreased to $118.1 million from $120.7 million year-over-year, contributing to a gross profit of $73.8 million, which is a slight increase from $73.1 million in the prior year. Operating expenses rose to $75.8 million from $74.0 million, driven primarily by increased research and development costs, which grew by 9% to $33.0 million. Sales and marketing expenses decreased by 6% to $24.7 million, while general and administrative expenses increased by 3% to $18.1 million.
Bandwidth's operational metrics showed a decline in its net retention rate, which fell to 105% from 117% year-over-year, attributed to reduced political messaging revenue following the U.S. presidential election in November 2024. The company reported a total customer count increase, with average annual revenue per customer rising slightly to $0.2 million. The company continues to focus on expanding its customer base, particularly among larger enterprises, and enhancing its product offerings.
In terms of strategic developments, Bandwidth repurchased approximately $27 million of its 2026 Convertible Notes for about $26 million in cash during February 2025. This repurchase resulted in a net gain on extinguishment of debt of $1.1 million for the nine months ended September 30, 2025. The company also maintains a strong liquidity position, with cash and cash equivalents of $73.4 million and marketable securities of $7.0 million as of September 30, 2025. Looking ahead, Bandwidth anticipates continued growth driven by its cloud communications services and plans to leverage its global network to enhance customer engagement and operational efficiency.
About Bandwidth Inc.
Bandwidth Inc. operates a global Communications Platform as a Service (CPaaS) with an owned-and-operated all-IP network spanning over 65 countries. It provides programmable voice, messaging, emergency services, and number management APIs to enterprises, SaaS platforms, and cloud communications providers. Bandwidth’s platform enables digital transformation by integrating scalable, reliable, and compliant communication solutions with deep regulatory expertise and enterprise-grade support.
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