Braze, Inc. reported significant financial growth in its latest quarterly filing, with revenues reaching $227.2 million for the three months ended July 31, 2026, a 26.2% increase from $180.1 million in the same period last year. For the six months ending July 31, 2026, revenue totaled $438.2 million, up 28.1% from $342.2 million in the prior year. Despite this growth, the company recorded a net loss of $18.3 million for the quarter, an improvement from a loss of $27.8 million in the same quarter of 2025. The net loss for the six-month period was $43.8 million, compared to $63.4 million in the previous year.
The company’s operational metrics also showed positive trends, with a customer base of 2,789 as of July 31, 2026, and approximately 9.0 billion monthly active users, up from 8.0 billion at the end of January 2026. Braze's dollar-based net retention rate improved to 110% for the trailing twelve months ending July 31, 2026, compared to 108% for the same period in 2025. This indicates a strong ability to expand within existing customer accounts, which is a key component of Braze's growth strategy.
In terms of expenses, Braze's total operating expenses increased to $170.0 million for the quarter, up from $160.6 million a year earlier. The increase was primarily driven by higher sales and marketing costs, which rose by 12.4% to $92.9 million, and research and development expenses, which increased by 9.8% to $45.3 million. General and administrative expenses decreased by 13.5% to $31.8 million, reflecting a reduction in one-time acquisition-related costs.
Strategically, Braze continues to focus on expanding its geographic footprint and enhancing its product offerings. The company has made significant investments in research and development, particularly in artificial intelligence capabilities, to improve customer engagement. Additionally, Braze's share repurchase program, authorized in March 2026, allows for the repurchase of up to $100 million of its Class A common stock, with $50 million already utilized in an accelerated share repurchase transaction.
Looking ahead, Braze anticipates continued growth driven by its expanding customer base and increased usage of its platform. The company remains focused on enhancing its technology and expanding its market presence, particularly in international markets. However, it also acknowledges potential risks from macroeconomic conditions that could impact its operations and financial performance.
About Braze, Inc.
Braze, Inc. provides a comprehensive customer engagement platform that enables brands to build personalized, real-time interactions across multiple digital channels. Its integrated software combines data activation, insights, orchestration, and AI-driven personalization to help marketers create seamless, cross-channel customer journeys. Serving global enterprises across diverse industries, Braze’s platform supports scalable messaging and analytics, fostering deeper consumer relationships and enhancing brand loyalty through a land-and-expand subscription model.
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