Chewy, Inc. reported a fiscal year 2025 net sales of $12.6 billion, reflecting a 6.2% increase from $11.9 billion in fiscal year 2024. The growth was primarily driven by an 11.8% rise in Autoship customer sales, which reached $10.5 billion, and a 4.0% increase in active customers, totaling 21.3 million. However, the company experienced a significant decline in net income, which fell to $222.8 million from $392.7 million in the previous year, resulting in a net margin of 1.8%, down from 3.3%. Adjusted EBITDA increased by 26.1% to $719.2 million, with an adjusted EBITDA margin of 5.7%.
In terms of operational developments, Chewy expanded its veterinary clinic network, increasing the number of clinics from 8 to 18, and launched the acquisition of SmartPak Equine, LLC for $175 million, enhancing its offerings in equine health and nutrition. The company also continued to grow its private label brands, introducing new products in the health and wellness category. As of February 1, 2026, Chewy employed approximately 18,000 individuals, reflecting its commitment to scaling operations amid growing demand.
The company’s strategic focus on customer retention through its Autoship program has proven effective, with Autoship customer sales now accounting for 83.3% of total net sales. Chewy's investment in technology and fulfillment infrastructure has allowed it to maintain a competitive edge in the e-commerce pet product market, which is projected to grow significantly in the coming years. The company’s ability to adapt to changing market conditions and consumer preferences remains a critical factor in its ongoing success.
Looking ahead, Chewy anticipates continued growth driven by its expanding product offerings and customer base. However, the company acknowledges potential challenges, including macroeconomic factors such as inflation and interest rates, which could impact consumer spending. Chewy's management remains focused on leveraging its operational efficiencies and enhancing customer engagement to sustain its growth trajectory in the competitive pet retail landscape.
About Chewy, Inc.
Chewy, Inc. is an e-commerce retailer specializing in pet products, supplies, and healthcare services. It offers a broad selection of high-quality, competitively priced items, including private brands, through a customer-centric platform. The company provides pet health services, prescriptions, and veterinary clinics, leveraging extensive supply chain infrastructure and innovative technology to deliver convenience and personalized experiences to pet owners in the U.S. and Canada.
About 10-K Filings
A 10-K form is a comprehensive annual report that public companies in the United States must file with the SEC, providing a detailed overview of the company's financial condition, performance, and business strategies.
Key points about the 10-K:
- Frequency: Filed annually, typically within 60 to 90 days after the end of the company's fiscal year.
-
Content: It includes:
- Detailed financial statements audited by an independent accounting firm
- Management's Discussion and Analysis (MD&A) of financial condition and results
- Description of the company's business, properties, and legal proceedings
- Risk factors and market risks
- Executive compensation and corporate governance information
- Importance: Considered the most comprehensive and important document a public company files with the SEC.
- Length: Often exceeds 100 pages due to its extensive and detailed nature.
Our Methodology
AssetRoom is committed to providing timely summaries of news from public companies. We use AI to generate these summaries quickly, but they are not reviewed by human experts.
Our method:
- Data Collection: We continuously monitor for new filings (currently limited to US-listed stocks).
- AI-Powered Analysis: Our advanced AI system processes each filing, identifying key information and extracting relevant data.
- Summary Generation: The AI creates a concise, easy-to-understand summary of the filing, highlighting the most important points.
- Publication: The summary is immediately published on our platform, allowing users instant access to the latest information.
- Email users: We distribute round-up emails according to our users preferences, keeping them in the loop with the companies they follow.
Feedback & Corrections
Spot an error or have a suggestion? Contact us.