Crexendo, Inc. reported a total revenue of $68.2 million for the fiscal year ending December 31, 2025, marking a 12% increase from $60.8 million in 2024. The company's net income for the year was $5.1 million, or $0.17 per share, compared to a net income of $1.7 million, or $0.06 per share, in the previous year. This growth in profitability was attributed to increased revenues from both its cloud telecommunications services and software solutions segments, which saw revenues rise to $38.5 million and $29.7 million, respectively.
The company experienced significant changes in its financial performance compared to the previous fiscal period. Service revenue from cloud telecommunications increased by 6% to $33.8 million, while software solutions revenue surged by 27% to $29.7 million. However, product revenue declined by 16% to $4.7 million, reflecting fluctuations in installation timing and customer demand. The overall increase in revenue was driven by organic growth from new and existing customers, despite a rise in operating expenses, which totaled $63.5 million, up from $59 million in 2024.
Strategically, Crexendo completed the acquisition of Allegiant Networks in November 2022, which expanded its service offerings to include managed IT services. The company also reported a significant increase in its employee headcount, reaching 193 employees as of December 31, 2025, up from 187 in the previous year. This growth reflects the company's ongoing investment in its workforce to support its expanding operations and customer base.
Operationally, Crexendo's cloud communications software solutions now support over seven million end users globally, facilitated through a network of more than 240 subscribers. The company reported an Annualized Exit Monthly Recurring Subscription (AERR) of $57.5 million, an increase from $51.6 million in 2024. The Net Monthly Subscription Dollar Retention Rate remained stable at 100%, indicating strong customer retention and satisfaction. Additionally, the company is in the process of migrating its customers to a new communication platform, which is expected to enhance service delivery and operational efficiency.
Looking ahead, Crexendo anticipates continued growth driven by its strategic initiatives, including further acquisitions and enhancements to its product offerings. The company has expressed confidence in its ability to maintain profitability and expand its market share, particularly in the cloud communications sector. However, it acknowledges potential risks related to macroeconomic conditions, competition, and the integration of acquired businesses, which could impact future performance.
About Crexendo, Inc.
Crexendo, Inc. provides cloud-based communication solutions, including UCaaS, VoIP, contact center, and managed IT services for businesses of all sizes. Its core offerings include scalable software platforms, hardware, and infrastructure supporting voice, video, messaging, and collaboration. Serving global markets, the company emphasizes proprietary technology, flexible licensing models, and recurring revenue streams, competing with larger telecom and software providers in a highly competitive, evolving industry.
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