Domo, Inc. reported its financial results for the fiscal year ending January 31, 2026, revealing total revenue of $318.9 million, a slight increase of 1% from the previous year’s revenue of $317.0 million. The company continues to face challenges in achieving profitability, posting a net loss of $59.3 million for the year, an improvement from the $81.9 million loss recorded in the prior fiscal year. Domo's accumulated deficit now stands at $1.55 billion, reflecting ongoing investments in growth and product development.
The company’s revenue composition shows a shift towards subscription services, which accounted for approximately 91% of total revenue in 2026, up from 90% in 2025. Domo's annual recurring revenue (ARR) net retention rate was reported at 96% for the fourth quarter of 2026, indicating strong customer retention and expansion within existing accounts. However, the total customer count decreased by 7% year-over-year, highlighting potential challenges in attracting new clients amid a competitive landscape.
Domo has made significant investments in its platform, totaling over $1 billion since inception, with a focus on enhancing its cloud-based AI and data products. The company has also been actively expanding its partner ecosystem to drive customer engagement and adoption. As of January 31, 2026, Domo had over 2,400 customers, with 80% of revenue derived from U.S.-based clients. The company is also exploring strategic alternatives to maximize shareholder value, including potential acquisitions or partnerships, as announced in February 2026.
Operationally, Domo has streamlined its sales and marketing expenses, which decreased to 44% of total revenue in 2026 from 48% in 2025. Research and development costs also saw a reduction, reflecting a strategic focus on efficiency. The company’s cash and cash equivalents stood at $43 million as of January 31, 2026, with a credit facility of $125.3 million fully drawn. Domo anticipates continued investment in growth opportunities, product development, and international expansion, although it may need to raise additional capital to support these initiatives.
Looking ahead, Domo's management remains cautious about macroeconomic conditions that could impact technology spending. The company is committed to improving its operational efficiency and customer retention while navigating the challenges posed by a competitive market and economic uncertainties. The ongoing transition to a consumption-based pricing model is expected to play a crucial role in driving future growth and profitability.
About DOMO, INC.
Domo, Inc. offers a cloud-based platform that integrates data collection, transformation, analysis, visualization, and AI-driven insights. Serving enterprise clients across industries, it enables real-time data access and collaboration via mobile and desktop. Its core value lies in democratizing data, empowering all employees to make data-driven decisions, while providing scalable, secure, and extensible solutions that connect disparate systems and foster organizational agility.
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