Fiserv, Inc. reported a total revenue of $20.5 billion for the fiscal year ended December 31, 2024, marking a 7% increase from $19.1 billion in 2023. The company's operating income rose to $5.9 billion, up 17% from $5.0 billion in the previous year. Net income attributable to Fiserv increased by 2% to $3.1 billion, compared to $3.07 billion in 2023. The growth in revenue was primarily driven by a 10% increase in the Merchant Solutions segment, which generated $9.6 billion, and a 4% increase in the Financial Solutions segment, which brought in $9.5 billion.
In 2024, Fiserv underwent a significant segment realignment, categorizing its operations into two reportable segments: Merchant Solutions and Financial Solutions. This restructuring aimed to enhance operational performance and better serve its financial institution clients. The company also made strategic acquisitions, including Skytef and Sled, for a total of $17 million, which are expected to expand its distribution network and payment service capabilities. Additionally, Fiserv announced pending acquisitions of CCV Group B.V. and Payfare Inc. for approximately $360 million, anticipated to close in the first quarter of 2025.
Operationally, Fiserv reported a total employee headcount of over 38,000 as of December 31, 2024. The company experienced a 28% increase in net cash provided by operating activities, totaling $6.6 billion, attributed to improved profitability and working capital management. The company also noted a decrease in its settlement assets from $27.7 billion in 2023 to $15.4 billion in 2024, reflecting changes in its operational strategy. Fiserv's international revenue remained stable at approximately 15% of total revenue, with significant contributions from regions such as Latin America and Europe.
Looking ahead, Fiserv expressed confidence in its growth strategy, emphasizing its commitment to innovation and operational excellence. The company aims to leverage its extensive client relationships and enhance its product offerings to meet evolving market demands. However, it acknowledged potential risks, including economic fluctuations, regulatory changes, and competitive pressures that could impact its future performance. The company remains focused on maintaining its market position and delivering value to its shareholders through disciplined capital allocation and strategic investments.
About FISERV INC
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