GoHealth, Inc., a health insurance marketplace and Medicare-focused digital health company, reported net revenues of $361.8 million for the year ended December 31, 2025, a 54.7% decrease from $798.9 million in 2024. This decline was primarily attributed to scaling back Medicare Advantage activities in response to tightening health plan economics, partially offset by the launch of GoHealth Protect. The company experienced a net loss of $497.8 million, compared to a net loss of $7.3 million in the previous year. This resulted in a net loss margin of (137.6)% compared to (0.9)% in 2024.

Operating expenses totaled $774.7 million, a slight decrease from $805.9 million in 2024. Significant changes in operating expenses included a decrease in marketing and advertising expenses by 50.6% to $116.4 million, and a decrease in consumer care and enrollment expenses by 52.3% to $106.0 million. However, the company recorded indefinite and long-lived asset impairment charges of $259.9 million in 2025, compared to none in 2024. Interest expense increased by 19.8% to $87.3 million. Adjusted EBITDA was $(35.1) million, compared to $120.3 million in 2024, resulting in an Adjusted EBITDA margin of (9.7)% compared to 15.1% in the prior year.

Key operational developments included a decrease in Submissions to 534,657 from 1,016,182 in 2024. Sales per Submission decreased to $668 from $781, while Direct Operating Cost per Submission increased to $594 from $578. The company also launched GoHealth Protect, a suite of products to cover unexpected life events, including guaranteed acceptance life insurance. In August 2025, GoHealth entered into a Superpriority Credit Agreement for $115 million and amended its existing credit agreement to waive near-term principal payments and reset certain financial covenants.

GoHealth is focusing on strategic and financial flexibility, prioritizing cash preservation and retaining existing customers. The company is implementing initiatives to reduce costs, boost efficiency, and optimize cash flow, including reducing infrastructure expenses and workforce reductions. The Board of Directors created a Transformation Committee to explore strategic alternatives, such as refinancings, mergers, acquisitions, and restructurings. The company's liquidity position previously raised substantial doubt about its ability to continue as a going concern, but management believes that it has mitigated the circumstances that previously led to substantial doubt about its ability to continue as a going concern.

About GoHealth, Inc.

GoHealth is a digital health company specializing in Medicare insurance marketplace services. It offers Medicare Advantage, Medicare Supplement, and prescription drug plans through a proprietary technology platform that leverages machine learning for consumer matching and enrollment. Serving primarily Medicare-eligible Americans, it partners with leading health plans, providing education, comparison tools, and high-touch support to simplify healthcare decisions and drive high-quality enrollments.

This description was generated via AI from an annual report. Updated 8 months ago.

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