Jack in the Box Inc. reported a challenging fiscal year ending September 28, 2025, with total revenues of $1.1 billion, a decrease of 8.4% from the previous year. The company's net income was $12.5 million, down from $36.2 million in fiscal 2024, reflecting a significant decline in profitability. The decrease in revenue was attributed to a 4.2% drop in systemwide sales, driven by lower customer traffic and same-store sales declines across both Jack in the Box and Del Taco brands. Same-store sales for Jack in the Box decreased by 3.7%, while Del Taco saw a decline of 2.4%.
The company underwent significant strategic changes during the fiscal year, including the announcement of a plan to divest the Del Taco brand. On October 15, 2025, Jack in the Box entered into a Stock Purchase Agreement to sell Del Taco Holdings Inc. for $115 million, subject to adjustments. This decision was influenced by ongoing challenges in the Del Taco segment, including declining sales and increased operational costs. The divestiture is expected to allow Jack in the Box to focus on its core hamburger business and improve overall financial performance.
Operationally, Jack in the Box operated 2,136 restaurants at the end of the fiscal year, with 93% of these being franchised. The company reported a total employee headcount of 5,046, with 4,440 working in restaurants. The company also noted a decrease in customer counts, which contributed to the decline in sales. The average unit volume (AUV) for franchised restaurants fell to $1,874, down from $1,949 in the previous year. The company is focusing on enhancing customer engagement through digital platforms and improving operational efficiencies to drive sales growth.
Looking ahead, Jack in the Box aims to strengthen its foundation through the "Jack on Track" plan, which includes modernizing technology and enhancing franchisee relationships. The company has also suspended its dividend to reallocate funds towards debt reduction and growth initiatives. Despite the challenges faced in fiscal 2025, management remains optimistic about future performance, emphasizing the importance of strategic investments and operational improvements to drive profitability and market share in the competitive quick-service restaurant industry.
About JACK IN THE BOX INC
Jack in the Box Inc. is a restaurant company operating and franchising two major quick-service brands: Jack in the Box, offering diverse burgers, breakfast, and snack items, and Del Taco, serving Mexican-American favorites with fresh ingredients. The company focuses on brand innovation, operational excellence, and franchise growth across the U.S., leveraging a franchise-based business model with a strong emphasis on food quality, digital platforms, and customer experience.
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