Latch, Inc. reported a total revenue of $15.8 million for the first quarter of 2025, marking a 31.1% increase from $12.0 million in the same period last year. The growth was primarily driven by a significant rise in professional services revenue, which surged by 179.3% to $6.6 million, largely attributed to the acquisition of HelloTech in 2024. However, hardware revenue declined by 13.1% to $4.0 million, reflecting the impact of a prior restatement that shifted revenue recognition from earlier periods into 2024. Software revenue saw a modest increase of 2.4%, reaching $5.2 million.
The company's net loss for the quarter narrowed to $11.3 million, compared to a loss of $13.6 million in the prior year, representing a 17.5% improvement. This reduction in losses was supported by a decrease in general and administrative expenses, which fell by 33.1% to $7.9 million, driven by lower legal and investigation costs. Operating expenses overall decreased by 8.9% to $18.6 million, despite increases in research and development and sales and marketing expenses, which rose by 34.1% and 41.5%, respectively.
In terms of operational metrics, Latch's cash and cash equivalents decreased to $58.7 million as of March 31, 2025, down from $70.2 million at the end of 2024. The company also reported an increase in accounts receivable, which rose to $12.5 million from $9.9 million, indicating a growing customer base and potentially higher sales volume. The total employee headcount remained stable, reflecting the company's focus on maintaining operational efficiency amid ongoing strategic transitions.
Strategically, Latch underwent significant leadership changes in February 2025, appointing David Lillis as CEO and Jeff Mayfield as CFO, following the resignations of interim executives. The company also rebranded as DOOR in August 2025, although it retains its legal name as Latch, Inc. This rebranding aligns with its strategy to expand its integrated ecosystem of hardware, software, and services for the multifamily rental market. Looking ahead, Latch anticipates continued growth in its professional services segment and aims to leverage its recent acquisitions to enhance its market position and operational capabilities.
About Latch, Inc.
Latch is a technology company specializing in smart building solutions for the multifamily rental market. It offers hardware and cloud-based SaaS platforms that enable keyless access, IoT device control, and property management. Serving property owners, managers, and residents in the U.S. and Canada, Latch focuses on modernizing building operations, enhancing resident experiences, and integrating third-party systems through innovative, scalable smart access and property management technologies.
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