NCR Voyix Corporation reported a total revenue of $2.7 billion for the fiscal year ending December 31, 2025, reflecting a 5% decrease compared to $2.8 billion in 2024. The decline was primarily attributed to a significant drop in product revenue, which fell by 11% to $774 million, driven by reduced hardware sales and software license revenue. In contrast, service revenue, which includes software-as-a-service (SaaS) solutions, decreased by 2% to $1.9 billion, although recurring revenue increased by 3%, accounting for 62% of total revenue. The company achieved an adjusted EBITDA of $425 million, a 22% increase from the previous year, indicating improved operational efficiency despite the revenue decline.
The fiscal year was marked by significant strategic changes, including the spin-off of NCR Atleos, which was completed on October 16, 2023. This transaction involved separating the ATM-focused business into an independent publicly traded company, with NCR Voyix retaining no ownership interest. Additionally, the company finalized the sale of its Digital Banking segment for $2.45 billion in cash on September 30, 2024. These moves are part of NCR Voyix's strategy to focus on its core offerings in unified commerce for retail and restaurant sectors, transitioning to a model that emphasizes recurring revenue through SaaS solutions.
Operationally, NCR Voyix reported a decrease in its employee headcount, which was approximately 13,500 as of December 31, 2025, down from previous years as part of its cost optimization efforts. The company is also undergoing a Hardware Business Transition, partnering with Ennoconn Corporation to outsource its self-checkout and point-of-sale hardware manufacturing. This transition is expected to shift revenue recognition from hardware sales to commission-based revenue, which may impact future financial results.
Looking ahead, NCR Voyix anticipates continued challenges due to macroeconomic conditions, including inflation and geopolitical tensions that could affect consumer spending in the retail and restaurant sectors. The company is focused on enhancing its Voyix Commerce Platform and expanding its integrated payment solutions to meet rising consumer expectations for seamless transactions. Management remains optimistic about the long-term growth potential of its SaaS offerings and the strategic positioning of the company following its recent divestitures.
About NCR VOYIX Corp
NCR Voyix is a global provider of digital commerce solutions for retail and restaurant industries. Its offerings include cloud-based software, point-of-sale and self-checkout hardware, payment processing, data analytics, and managed services. Serving businesses of all sizes worldwide, the company focuses on driving digital transformation, operational efficiency, and customer engagement through innovative, integrated technology platforms and end-to-end solutions.
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