Ooma, Inc. reported a significant increase in financial performance for the first quarter of fiscal 2027, with total revenue reaching $81.1 million, a 25% increase from $65.0 million in the same period last year. This growth was primarily driven by a 38% rise in subscription and services revenue, which amounted to $74.6 million, up from $60.3 million. The company also recorded a net income of $2.6 million, compared to a net loss of $0.1 million in the prior year, reflecting improved operational efficiency and the successful integration of recent acquisitions.
The company’s operational metrics showed notable changes, particularly in customer growth. Ooma's core user base expanded to 1.42 million, up from 1.23 million a year earlier, largely due to the addition of 165,000 users from the acquisitions of FluentStream and Phone.com. The annualized exit recurring revenue (AERR) also increased to $294.6 million, up from $234.0 million, indicating a positive trend in recurring subscription revenue. The net dollar subscription retention rate remained stable at 99%, suggesting strong customer loyalty and retention.
Strategically, Ooma completed the acquisitions of FluentStream and Phone.com in December 2025, which contributed a combined $11.2 million in revenue during the quarter. These acquisitions are expected to enhance Ooma's offerings in the cloud communications sector, particularly for small and medium-sized businesses. The company also reported an increase in operating expenses, which rose to $47.2 million from $40.3 million, driven by higher sales and marketing costs associated with the growth of AirDial lines and the integration of new services.
As of April 30, 2026, Ooma had total cash and cash equivalents of $17.2 million, down from $20.1 million at the end of January 2026, primarily due to prepayments on term loan borrowings. The company’s outstanding debt was reported at $52.9 million, reflecting a reduction following a $5.0 million repayment during the quarter. Looking ahead, Ooma anticipates continued growth in its subscription and services revenue, driven by the expansion of its user base and the introduction of new products and services. The company remains focused on leveraging its recent acquisitions to enhance its market position in the competitive communications landscape.
About OOMA INC
Ooma, Inc. provides cloud-based communication services and connected solutions for business and residential customers. Its offerings include VoIP phone systems, unified communications, and POTS replacement products, serving markets in North America. The company emphasizes ease of use, high-quality voice, and integrated features, generating revenue from subscriptions, device sales, and value-added services, with a focus on customer satisfaction, innovation, and scalable platforms.
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