Petco Health & Wellness Company, Inc. reported a decrease in net sales for fiscal 2025, totaling $5.96 billion, down 2.5% from $6.12 billion in fiscal 2024. The decline was attributed to lower transaction volumes and a reduced pet care center count, alongside a strategic focus on profitability and margin management. Despite the overall sales decrease, the company experienced growth in its services segment, which includes veterinary care and grooming, reflecting successful investments in customer acquisition and retention. The comparable sales also fell by 1.6%, indicating a challenging retail environment.

The company's operating income improved significantly to $120.4 million, compared to just $7.1 million in the previous fiscal year. This turnaround was supported by a gross profit margin increase to 38.7%, up from 38.0% in fiscal 2024, driven by better inventory management and pricing strategies. Petco's net income attributable to Class A and B-1 common stockholders was reported at $9.1 million, a notable recovery from a net loss of $101.8 million in fiscal 2024. Adjusted EBITDA also rose to $408.2 million, up from $336.5 million, highlighting improved operational efficiency.

In terms of strategic developments, Petco continued to expand its veterinary services, operating approximately 300 full-service veterinary hospitals and around 1,600 Vetco clinics. The company also focused on enhancing its digital capabilities, with significant improvements to its e-commerce platform and mobile app, which are integral to its omnichannel strategy. As of January 31, 2026, Petco employed over 29,000 partners, reflecting its commitment to maintaining a knowledgeable workforce to support customer engagement.

Looking ahead, Petco aims to build on its fiscal 2025 momentum by continuing to execute its four strategic pillars: enhancing the in-store experience, expanding product offerings, scaling veterinary services, and improving digital engagement. The company is optimistic about returning to sustainable, profitable growth in fiscal 2026, despite ongoing macroeconomic challenges such as inflation and supply chain constraints. Petco's management remains focused on leveraging its integrated model of products and services to capture growth opportunities in the pet care market.

About Petco Health & Wellness Company, Inc.

Petco is a pet specialty retailer offering a broad range of pet products, services, and solutions through physical stores and digital channels. Its core offerings include pet food, supplies, veterinary care, grooming, and training. Serving pet owners across the U.S., Mexico, and Chile, Petco emphasizes a customer-centric ecosystem, private brands, and integrated omnichannel experiences to enhance pet well-being and loyalty.

This description was generated via AI from an annual report. Updated 8 months ago.

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