Rent the Runway, Inc. reported a total revenue of $306.2 million for the fiscal year ending January 31, 2025, marking a 2.7% increase from $298.2 million in the previous year. The company's subscription and reserve rental revenue accounted for $265.5 million, a slight increase of 0.2% from $264.9 million in fiscal year 2024. However, the number of active subscribers decreased by 5% year-over-year, from 125,954 to 119,778, reflecting challenges in customer acquisition and retention. The company also reported a net loss of $69.9 million, an improvement from the $113.2 million loss in the prior year, primarily due to cost-saving measures and increased revenue.

In terms of operational developments, Rent the Runway has focused on enhancing its product offerings and customer experience. The company announced its largest rental product acquisition in history, expecting to double the new rental product available on its platform in fiscal year 2025. This includes a significant increase in units from key brands, which are anticipated to make up approximately 62% of total units acquired through the Share by RTR program. The company has also implemented several customer-focused initiatives, such as a 60-day risk-free rental promise for new members and enhanced personalized onboarding experiences.

The company’s restructuring efforts have led to a reduction in total costs and expenses, which decreased by 6.4% to $353.7 million in fiscal year 2025. Fulfillment expenses also saw a decline, attributed to improved warehouse processing efficiencies and higher revenue per shipment. Technology and general administrative expenses decreased significantly, reflecting the impact of the January 2024 restructuring plan. Despite these reductions, rental product depreciation and revenue share expenses increased due to a higher base of rental products and an increase in revenue share payments.

Looking ahead, Rent the Runway aims to improve its customer acquisition and retention strategies while managing costs effectively. The company plans to invest in enhancing its technology and customer service capabilities, with a focus on increasing the availability and desirability of rental products. The management anticipates that these efforts will lead to improved financial performance and a potential increase in revenue in fiscal year 2025. However, the company remains cautious about the macroeconomic environment, which could impact consumer discretionary spending and overall business performance.

About Rent the Runway, Inc.

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