Saia, Inc. reported a slight increase in revenue for the fiscal year ending December 31, 2025, generating $3.2 billion, up 0.8% from $3.2 billion in 2024. However, operating income decreased significantly to $352.2 million from $482.2 million in the previous year, reflecting a 27% decline. This drop in profitability was attributed to rising costs in salaries, wages, benefits, and insurance claims, which outweighed the revenue growth. The operating ratio, a measure of efficiency, worsened to 89.1% from 85.0% in 2024, indicating increased operational costs relative to revenue.
In terms of operational metrics, Saia's LTL (less-than-truckload) tonnage increased by 2.1% to 6.2 million pounds, while the number of LTL shipments decreased by 0.7% to approximately 8.9 million. The average revenue per shipment rose by 1.2% to $351.99, driven by pricing actions, including a general rate increase of 5.9% implemented in October 2025. The company continues to focus on enhancing its service offerings and expanding its geographic footprint, having invested over $2.5 billion in capital expenditures over the past five years.
Saia's workforce comprised nearly 14,500 employees as of December 31, 2025, with approximately 51% being licensed commercial drivers. The company has emphasized employee engagement and safety, implementing various training and wellness programs. The average salary increase of 3% in October 2025 was part of its strategy to retain talent amid a competitive labor market. The company also reported a slight increase in working capital to $169.2 million, reflecting improved cash flow management.
Looking ahead, Saia's management remains cautious about the economic environment, which could impact demand for its services. The company plans to continue its focus on operational efficiencies and customer service improvements while navigating challenges such as inflation, labor availability, and fluctuating fuel prices. The outlook for 2026 includes projected capital expenditures of $350 million to $400 million, aimed at supporting growth initiatives and maintaining its competitive position in the transportation industry.
About SAIA INC
Saia, Inc. is a leading North American transportation company specializing in less-than-truckload (LTL) freight services. It operates a network of terminals, providing regional and national LTL, truckload, expedited, and logistics solutions. Focused on safety, efficiency, and technology, Saia serves diverse industries with a competitive edge in service quality, network density, and sustainable practices. Its business model emphasizes asset utilization, geographic expansion, and customer-centric logistics solutions.
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