Sprinklr, Inc. reported a total revenue of $219.5 million for the three months ended April 30, 2026, marking a 7% increase from $205.5 million in the same period last year. The growth was driven by a 6% rise in subscription revenue, which reached $194.8 million, and a 16% increase in professional services revenue, totaling $24.7 million. The company achieved a net income of $4.2 million, a significant turnaround from a net loss of $1.6 million in the prior year, resulting in a basic and diluted net income per share of $0.02.

In terms of operational metrics, Sprinklr's Remaining Performance Obligation (RPO) stood at $1.038 billion as of April 30, 2026, with $627.1 million expected to be recognized as revenue over the next 12 months. The company reported a decrease in accounts receivable, which fell by $81.6 million, indicating improved cash collection efficiency. The total customer count and user statistics were not disclosed in the filing, but the company noted that it serves customers in over 90 countries and supports more than 150 languages.

Strategically, Sprinklr has made significant organizational changes, including the cancellation of 14.1 million treasury shares, which reduced its treasury stock balance to zero. The company also initiated a $200 million share repurchase program, with $125 million allocated to an accelerated share repurchase agreement. This program is expected to be funded through existing cash and marketable securities. Additionally, Sprinklr completed an asset acquisition in May 2026, primarily to enhance its technology and intellectual property.

The company’s operating expenses decreased to $132.4 million from $144.6 million year-over-year, largely due to a reduction in restructuring costs, which fell from $16.3 million to a credit of $0.7 million. Research and development expenses remained stable at $23.4 million, while sales and marketing expenses increased slightly to $74.9 million. The gross profit for the quarter was $143.0 million, with a gross margin of 65%, reflecting a slight decline from the previous year due to rising costs associated with third-party cloud and data services.

Looking ahead, Sprinklr anticipates continued growth driven by its Unified Customer Experience Management platform, although it acknowledges potential challenges from macroeconomic and geopolitical factors that could impact customer spending. The company remains focused on expanding its product offerings and enhancing customer engagement, with expectations of maintaining profitability and operational efficiency in the upcoming quarters.

About Sprinklr, Inc.

Sprinklr is a global enterprise software company specializing in Unified Customer Experience Management (Unified-CXM). Its AI-driven platform unifies customer data across digital channels, enabling large organizations to deliver seamless, personalized customer interactions through marketing, social media, customer service, and insights. The company's solutions enhance engagement, operational efficiency, and brand reputation, serving diverse industries and markets worldwide.

This description was generated via AI from an annual report. Updated 8 months ago.

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