Teladoc Health, Inc. reported a total revenue of $2.53 billion for the fiscal year ending December 31, 2025, a decrease of 2% from $2.57 billion in 2024. The decline was primarily attributed to a drop in revenue from its BetterHelp segment, which saw a 9% decrease to $950.4 million, while the Integrated Care segment experienced a 3% increase in revenue to $1.58 billion. The company noted that acquisitions, including Catapult Health and Telecare, contributed approximately 2 percentage points to total revenue growth.
The company's net loss for 2025 was $200.3 million, a significant improvement compared to a net loss of $1.00 billion in the previous year, marking an 80% reduction in losses. This improvement was largely due to a substantial decrease in goodwill impairment charges, which fell from $790 million in 2024 to $71.8 million in 2025. Adjusted EBITDA also decreased by 10% to $281.1 million, reflecting challenges in the BetterHelp segment and increased operational costs.
Operationally, Teladoc Health reported a total of 101.8 million U.S. Integrated Care members, an increase of 9% year-over-year. However, the average monthly revenue per member decreased to $1.29 from $1.37, indicating a shift in the mix of members and their associated fees. The BetterHelp segment saw a 5% decline in paying users, totaling 390,000, which the company attributed to increased competition and higher customer acquisition costs.
Strategically, Teladoc Health has focused on enhancing its Integrated Care offerings and expanding its mental health services through BetterHelp. The company is also investing in technology and operational improvements to drive efficiency and member engagement. Looking ahead, Teladoc Health anticipates continued positive operating cash flows and plans to leverage its existing cash reserves of $781.1 million to support growth initiatives, including potential acquisitions and product development. The company remains committed to navigating the evolving regulatory landscape and addressing the competitive pressures within the virtual care market.
About Teladoc Health, Inc.
Teladoc Health is a global leader in virtual healthcare, offering integrated telehealth services across primary care, mental health, chronic condition management, and specialty care. Serving employers, health plans, hospitals, and individual consumers, it provides accessible, personalized, and technology-driven healthcare solutions through its integrated platform, leveraging AI, data analytics, and secure digital tools to improve health outcomes and reduce costs.
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