Willis Towers Watson Reports $2.223 Billion Revenue in Q1 2025, Organic Growth of 5%

Willis Towers Watson plc reported a revenue of $2.223 billion for the first quarter of 2025, a decrease of 5% compared to $2.341 billion in the same period last year. The decline in revenue was primarily attributed to the sale of its TRANZACT business on December 31, 2024. However, the company experienced organic revenue growth of 5%, driven by strong performances in both its Health, Wealth & Career (HWC) and Risk & Broking (R&B) segments. The HWC segment generated $1.165 billion in revenue, while the R&B segment reported $1.027 billion, reflecting organic growth of 3% and 7%, respectively.

The company's income from operations increased significantly to $432 million, up from $280 million in the prior year, largely due to reduced transformation and transaction costs following the completion of its Transformation program in late 2024. Total costs of providing services decreased to $1.791 billion from $2.061 billion, with notable reductions in operating expenses and restructuring costs. The net income attributable to Willis Towers Watson rose to $235 million, a 24% increase from $190 million in the previous year, resulting in diluted earnings per share of $2.33, compared to $1.83 a year earlier.

In terms of operational metrics, the company reported a total employee headcount of approximately 49,000, serving clients in over 140 countries. The company also noted a significant cash position of $1.507 billion as of March 31, 2025, down from $1.890 billion at the end of 2024, primarily due to share repurchases and dividend payments. The company repurchased $200 million of its shares during the quarter and has an additional $1.2 billion authorized for future repurchases.

Looking ahead, Willis Towers Watson anticipates continued challenges from macroeconomic conditions, including inflation and geopolitical tensions, which may impact its operations and financial performance. The company remains focused on leveraging its global scale and technology investments to enhance service delivery and client engagement. Management expressed confidence in achieving its strategic goals, despite the ongoing uncertainties in the market.